- In the event of any confirmed reservation being cancelled, the following cancellation fees will be charged:
- Penalty of 30% of the total booking value, if cancelled up to 91 days prior to arrival.
- Penalty of 100% if cancelled 90 days or less prior to arrival
- Cancellation of your booking must be in writing.
Cancellations are only effective on receipt of written notification. If prior to 91 days before departure your 30% deposit is forfeited. If any cancellation is made 90 days or less, prior to planned travel date, full payment of the total cost of the confirmed planned trip, then 100% charges will be levied.
Should you fail to join a safari, or join it after departure, or leave it prior to its completion, no refund can be made. [Please note that if the reason for cancellation falls within the terms of any holiday travel insurance policy that you hold ( or are required to have for travel purposes), then, subject to the terms of the insurance policy, you will normally be refunded any such charges.